“We" vue.com.sg is owned and operated by Vue Pte. Ltd. (Singapore registered company number 200700569K). We provide this website to property agents, real estate agents, realtors, new property developers, landlords and owners to display properties they are marketing. We are not agent or realtor, we are independent and only provide a digital marketing advertising platform.

Introduction

We are committed to protecting your privacy. This policy explains how and for what purposes we use the information collected via http://www.vue.com.sg (referred to below as "this Site"). Please read this privacy policy carefully. By using this Site and any services we offer via this Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site.

If you have any queries or comments about the policy or our use of your personal information, please get in touch with us by emailing us at contact@vue.com.sg or writing to Vue Pte. Ltd., Level 28, Gateway East, 152 Beach Road, Singapore 189721.

Personal information collected

When you visit, register or use the services on this Site, you may be asked to provide certain information about yourself, including your name, your contact details and if any, the organisation you represent.

Personal data collected, will not be used for a new purpose unless we obtain consent from our customers. We are the sole owner of the personally identifiable information collected on this Site. We collect personally identifiable information for the sole purposes registering and for the service utilisation of vue.com.sg, this Site.

We will be responsible for all personal data collected. All personal data collected will be used and processed fairly and lawfully while in out possession or custody. We ensure all our customers that we would be accountable for our organisation’s compliance to our Privacy Policy.

Information collection and used

Your information will enable us to provide you with access to all parts of this Site and to supply the services and features that you have requested. We may aggregate the information to identify patterns which we can use in our marketing and to help us develop, administer, support and improve our services and features.

We do not collect sensitive information from out customers. We assure all customers that all personal information collected would be used or disclosed only for the purposes for which it was collected.

Required information collected is identified with compulsory fields during registration. These fields are required as a minimum registration requirement to be able to use the services of this Site. Both the amount and the type of data collected shall be limited to that of which is necessary to fulfil the purposes identified.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to this Site or our services. Customers may occasionally receive email on special promotions we hold.

Out of respect for the privacy of our users, users may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or by contacting us at contact@vue.com.sg.

Registering with us as a “vue.plus” user

If you register with us as a “vue.plus” user, we shall save the details you provide and use them to enable us to personalise the service we offer to you. You can update your details at any time via the site under 'my profile' section of the “vue.plus” user menu.

Registering with us as a “vue.pro” user

If you register with us as a “vue.pro” user, we will process random account verification to confirm the details submitted via online registration. Property advertisements can be posted by a “vue pro” registered account can be viewed publicly. Only specific contact details under your profile will also be publicly viewable by public and registered users. You can update your details at any time via the site under 'my profile' menu section of a “vue.pro” account.

Saving my searches

If you register with us and save search under 'my searches' that you are interested in, we can identify which properties you have saved. We do not make this individual information available to our member agents or third parties.

Using email alerts

If you register with us and use the email alert feature to receive notification when new properties matching your criteria are added to this Site. We do not make any information about any property that has been sent to you available to our member agents or third parties.

Who has access to the information you provide or we collect

We retain access to all personal information that we have collected from you.

When our service is available via the websites of our partners, those partners may have access to your information. Their use of your personal information is governed by their privacy policies. We are not responsible for the privacy policies and practices of any other websites, even if you access them using links from this Site or if you can access this Site or use our services from them. We therefore recommend that you check the policy of each site that you visit and make sure that you are comfortable with the terms of such policies before providing any personal information.

If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

We will not otherwise disclose, share, transfer sell, rent or distribute your information to any third party without your permission unless we are required to do so by law.

We ensure our customers that appropriate security safeguards are in place to protect personal data against unauthorised access, misuse, disclosure, coping, use, alteration, accidental loss or theft, destruction or damage.

Only authorised personals have access to our systems. Consultants, contractors, or other temporary employees do not have access to the data.

Access to, changing or removing the information we hold

We try to ensure our customers that all personal information collected is accurate and kept up to date. We do not maintain duplicate copies of personal information in different systems.

Registered users of this Site can update their information, change settings or cancel their membership on their 'my profile' page once logged in.

Security, transfer and storage of information

We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. The computers that store the information are kept in a secure facility with restricted physical and electronic access and we use secure firewalls and other measures to restrict electronic access. All of the information we collect or record is restricted to our offices. We may require you to co-operate with our security checks before we disclose information to you. You can update the personal information that you supply us at any time by viewing 'your details' page once you are logged in.

We will retain your information for a reasonable period as deemed necessary for the purpose for which it has been required and as long as is required by law.

We have developed guidelines and implemented procedures to govern the destruction of personal data that are no longer required to fulfil the identified purpose of its collection.

We do not use “cookies”, “web-bugs” or any other tracking technologies to collect information from users of out website.

“vue pro” registered users will have their profile displayed, however, this is limited to the fields of: name, company, property type (marketing speciality), telephone number and about me. This data shall only become visible next to property posts and our publicly available through “find agents” directory, upon a successful post and payment being received to vue.com.sg. “vue.plus” registered users will not display or make publicly available, whether through online directories, customer lists or otherwise, the personally identifiable information collected.

Openness

Our data protection policy (Privacy Policy) is displayed on the website and the policy is set out in the same language medium as, this Site. We encourage all our customers to read our Privacy Policy to understand our objective of the collection of their personal data.

Changes to the policy

We may change this policy from time to time as we add new services or features or in response to changes in the law or our commercial arrangements. Any changes to this policy will be posted on this Site.

Questions

If you have any questions in regard to the Privacy Policy please see our contact us section of the site or email contact@vue.com.sg or call our customer service team on +65 3125 6116.